Frequently Asked Questions
Are you in the market for a reliable vehicle from one of America’s most-trusted brands? If so, there’s a good chance that Fresno Chrysler Dodge Jeep® RAM has something to suit you. We boast an impressive inventory of new Dodge cars, but that’s only the beginning of what our dealership does.
General Dealership Questions
Q: Why is test driving a new car important?
A: It’s important to thoroughly research any major purchase. When it comes to buying a new vehicle, this means taking a test drive to get an accurate feel for the car’s handling and performance.
Q: What’s the difference between a used and certified pre-owned vehicle?
A: We stand behind our used cars in Fresno that are on our lot. If a vehicle is certified pre-owned, it means it has gone through a much more rigorous selection process. For example, it has passed a comprehensive 125-point quality inspection, and it comes with a CARFAX® vehicle history report.
Q: Are you open on the weekend?
A: Yes! Our Jeep dealership near Madera, CA is open from 8:30 a.m. to 9 p.m. on Saturday and from 10 a.m. to 7:30 p.m. on Sunday.
Q: What’s your address?
A: We’re located at 6162 North Blackstone Ave., in Fresno, CA. We hope to see you soon!
Service & Parts Questions
Q: How often should I get an oil change?
A: The technicians in our service center recommend replacing your old oil and filter every 3,000–5,000 miles, or about every three months. This ensures that your engine runs as smoothly and efficiently as possible for years to come.
Q: What if one of my Dodge parts needs to be replaced?
A: We carry MOPAR OEM parts and accessories for your Dodge vehicle. Our certified technicians keep a huge inventory on hand to make sure they almost always have the exact part for the job.
Finance Questions
Q:Â Can I get a car loan with poor credit?
A: The experts in our finance department will work with every customer, regardless of their credit history. Over the years, we’ve built relationships with several local banks and lending institutions, so we can help most folks secure a car loan with a reasonable interest rate.
Q: Do you offer any specials?
A: We offer discounts for active military members and people with disabilities. Check our website frequently to learn about our most up-to-date incentives and specials.
